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  1. RetailCloud
  2. RetailCloud Vendor FAQs
  3. Shipping, Tracking, and Delivery

Shipping, Tracking, and Delivery

  • How do I add tracking numbers in the portal?
  • How long is the lead time to fulfill and ship orders?
  • I received an email saying I have unshipped/delayed orders. What should I do?
  • Why do I see penalties listed on the shipment status report?
  • Can I set up shipping restrictions for PO boxes, military and/or outside of US addresses?
  • Can we offer wholesale costs on products and send an invoice to RetailCloud for actual shipping costs of those products?
  • How do I know how much to charge for shipping if I'm not using RetailCloud's account?
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